Leadership Theories Essay Example Essay Example

Leadership Theories Essay Example Paper Leadership Theories Essay Introduction Introduction Numerous studies have been conducted on leadership styles and theories, leading to an abundance of information on the topic. This paper will identify leadership styles and theories that the author has experienced in the maintenance field. Given the leadership styles identified, the author has identified one leadership theory that has influenced their leadership style for an ongoing project that they are currently working on. The study of leadership has identified many different styles exhibited by leaders. Leaders may be of predominantly a single style or may demonstrate the use of different styles depending on the environment that they find themselves in. Goleman (2000) has identified six styles which have been summarised below, however the descriptions of each style may be known by other titles according to different authors. Coercive – ‘Do as I tell you’. Demands that people follow the instructions given to them and leaves no room for their input o r initiative. Rules from the top down. Can make people feel devalued and so resentful that they feel no compulsion to help the leader or business. It can however be used in times of crisis, during a turnaround and to deal with problematic employees, however it should ceased to be used when then issue is dealt with. Authoritative – ‘Come with me’. Authoritative leaders build a vision and inspire people to achieve the vision. Establishes a clear vision and encourages everyone to achieve the vision with true enthusiasm. They motivate people by demonstrating to them how their work fits into the larger vision of the organisation, and generally offers people the freedom to develop their own methods to achieve the stated vision. Leadership Theories Essay Body Paragraphs Affiliative – ‘People come first’. The Affiliative leader has a caring, nurturing approach building strong emotional bonds with people to develop fierce loyalty among people. They provide the freedom for people to choose the most effective way to do their work. Affiliative leaders offer positive feedback to personnel providing a sense of recognition and reward for work well done which in turn generates motivation and a sense of belonging among personnel. Democratic – ‘What do you think? ’. By listening to other people’s ideas and getting their buy-in, the democratic leader seeks consensus among personnel in how the work is to be done to achieve their goals and in setting the goals. This leadership method can create high morale and flexibility within a workforce due to personnel having a say in what is happening. Leaders can use this method to put off decision making or gain input from personnel to make decisions, however there is a risk that if a consensus cannot be reached on issues, many meetings may soon start to occur where decisions are not made, and more meetings are required. It is also a style not recommended when personnel are not competent or well enough informed to be able to make sound decisions. Pacesetting – ‘Do as I do, now’. The pace setting leader sets extremely high performance standards and then exemplifies them himself, expecting the others around him to do the same. If used inappropriately, it will negatively affect the work climate by the pacesetter overwhelming employees with their demands for excellence by making them feel as though they cannot be trusted to do their work. Initiative, flexibility and responsibility among personnel will also diminish. This approach however may work well with a group of like minded, competent personnel who have a set goal or project to complete. Coaching – ‘Try this’. By helping personnel to identify their strengths and weaknesses, the coaching leader helps to determine long term development goals and formulate an action plan to attain those goals. Coaching leaders are prepared to assign challenging tasks to personnel and accept the risk of short term failure if it furthers long term learning. Paradoxically, coaching primarily focuses on personal development rather than the immediate work related tasks, however coaching reinforces many factors that drive work climate – constant dialogue, constant and constructive feedback, clear expectations, responsibility, flexibility and commitment all of which have a positive effect on business performance. Although Goleman (2000, p. 87) identifies 6 individual leadership styles, he also goes on to state: Leaders who have mastered four or more – especially the authoritative, democratic, affiliative, and coaching styles – have the very best climate and performance. And the most effective leaders switch flexibility among the leadership styles as needed. Other leadership styles and theories include: Charismatic – According to Fatt (2000), â€Å"the charismatic leader is a visionary, specifically, having a vision of extraordinary goals and the ability to motivate those around him or her to achieve that vision†. The charismatic leader is able to express the vision, both in terms of communicating the vision and through their personal behaviour to realise the vision, explain the vision to others capturing both benefits to the business and the individual, extend the vision throughout the organisation and expand the vision in different ways and circumstances addressing whatever is required to achieve the vision. Charisma is often conferred by followers onto the leader, creating loyalty to the leader. The climate created by the leader is liable to change when the charismatic leader is removed or the situation changes and the need for a charismatic leader is no longer there. Situational Leadership Theory (SLT) â₠¬â€œ SLT suggests that leaders demonstrate a combination of both task and relationship orientated behaviours in various ratios when dealing with their subordinates depending on the maturity (ability and willingness) of the subordinate to able to complete the task. Blank et al (1990) suggest â€Å"subordinate â€Å"maturity† as the key situational characteristic that is said to moderate the relationship between leader behaviour (task and relationship) and leader effectiveness (Hersey Blanchard, 1969, 1982)†. It can be said then that as a workers maturity grows, their relationship with their leader will also change in terms of the leader demonstrating more relationship based behaviour and less task orientated behaviours. Path Goal Theory (PGT) – â€Å"The theory states that the main goal of the leader is to help subordinates attain the subordinates’ goals effectively, and to provide them with the necessary direction and support to achieve their own goals as well as those of the company. † Silverthorne (2001). In trying to achieve this, the leader needs to be adept in adopting directive, supportive, participative and achievement-orientated behaviours where necessary in order to assist the worker in achieving their goals. The leadership behaviour required will be decided by the nature of the task and the needs of the workers who have been set the task. Transactional – Transactional leadership involves the setting of tasks or goals and the provision of recognition or rewards for achieving the desired results. Bass et al. (2003), further this by stating â€Å"Exhibiting transactional leadership meant that followers agreed with, accepted, or complied with the leader in exchange for praise, rewards and resources or the avoidance of disciplinary action†. This includes a behaviour known as active management by exception whereas the leader specifies the standards for compliance, what will be deemed as non-conformance, and often details consequences of non-conformance. Transformational – â€Å"Transformational leadership refers to a leadership style in which leaders possess charisma and provide intellectual stimulation, individualised consideration and inspirational motivation to followers† Beugre et al. (2006). By clearly defining the organisations goals and objectives to workers, the transformational leader then inspires and motivates workers to achieve, beyond the task – reward behaviours exhibited by transactional leaders, the goals and objectives of the organisation. Transformational leadership is an effective style when an organisation needs to encompass change as transformational leaders identify new ways of working, seek opportunities and effective resolutions to problems rather than efficient solutions. Leadership styles can be many and varied or a leader can sometimes exhibit a dominant style. Generally throughout the research the author has conducted, the more styles a leader is competent in, the more likely they are to achieve the results they are after. The leadership style adopted by a leader in a given situation can have a large affect on the work climate and consequently, aid or inhibit them from achieving their objectives and goals. References Bass, B, Avolio, B, Jung, D, Berson, Y 2003, ‘Predicting unit performance by assessing transformational and transactional leadership’, Journal of Applied Psycology, vol. 88, no. 2, pp. 207-218 Beugre, C, Acar, W, Braun, W 2006, ‘Transformational leadership in organisations: an environment-induced model’, International Journal of Manpower, vol. 27, no. 1, pp. 52-62 Blank, W, Weitzel, J, Green, S 1990, ‘A test of situational leadership theory’, Personnel Psychology, vol. 43, no. 3, pp. 579-597 Fatt, J 2000, ‘Charismatic leadership’, Equal Opportunities International, vol. 9, no. 8, pp. 24-28 Goleman, D 2000, ‘Leadership that gets results’, Harvard Business Review, March-April, pp. 78-90 Sagie, A, Koslowsky, M 1994, ‘Organisational attitudes and behaviours as a function of participation in strategic and tactical change decisions: an application of path-goal theory’, Journal of Organisational Behaviour, vol. 15, no. 1, pp. 37-47 Silverthorne, C 2001, ‘A test of the path-goal leadership theory in Taiwan’, Leadership Organisational Development Journal, vol. 22, no. 4, pp. 151-158 We will write a custom essay sample on Leadership Theories Essay Example specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Leadership Theories Essay Example specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Leadership Theories Essay Example specifically for you FOR ONLY $16.38 $13.9/page Hire Writer

Etiquettes of Writing a Wedding Announcement Card Essay Example

Etiquettes of Writing a Wedding Announcement Card Essay Example Etiquettes of Writing a Wedding Announcement Card Essay Etiquettes of Writing a Wedding Announcement Card Essay Wedding announcement cards are one of the many other types of occasional cards that are sent from or to the bride and groom for instance, invitation card, best wishes card, thank you card or a congratulations card. Although many people, in this case couples, want to announce their wedding to their peers or friends wholeheartedly however, most of them are not sure how to write a good wedding announcement card, print them and mail to the people they want. When it comes to creating and printing such cards many dozens of questions pops up in the mind of the couples. For instance, what they should write in the card or who they should send the card, etc. Following are some helpful etiquette or tips of writing and sending wedding announcement cards. Wedding Announcement or Invitation Majority of the people wrongly believe that both the invitation and the wedding announcement card are sent to the same people, which is however not true. Basically, announcement cards are meant to send to only those people who you have not invited to your wedding. Invitation cards, on the other hand, are meant to send to those who you want to invite. It is a common sense that why a person should be given a wedding announcement when he/she is already invited to the ceremony. Moreover, unlike invitation cards, an announcement card doesn’t have an RSVP section. Wedding Announcement Card Receiver Many people ignore their coworkers and don’t send them their wedding announcement card, which is not the proper etiquette. If you really respect them but can’t invite them to the wedding, in case if you have limited the occasion to only family or close friends, then you should at least send them the announcement card informing about your wedding. It is also proper etiquette to send the card to those distant relatives who are not able to attend the auspicious occasion of your life. Casual acquaintance may also be given wedding announcement cards. Time to Send the Wedding Announcement Card Given that the invitation card and the wedding announcement card both have different purposes therefore such cards should be sent to the people in different timings. This way the recipient will get the wedding announcement in the right time and will not confuse it with the invitation card. It is also proper etiquette to send the card to the recipient a day before the wedding ceremony. It is advisable to send the card in such timing that the recipient gets the card on the day of wedding. However, in some cases the announcement cards may be sent after the wedding ceremony day. Content of Wedding Announcement Card Given that you don’t want the announcement card look like a wedding invitation card and you don’t want to confuse the recipient therefore do not include specific details about the wedding into the announcement card. These details include the address where the ceremony is being held, the ceremony time, reception location, etc. Just include the date of the ceremony and the bride and groom name to the wedding announcement card.

Top Challenges Faced by Administrative Assistants

Top Challenges Faced by Administrative Assistants Heres the bottom line- great administrative assistants can be effective, invaluable employees in whatever work settings they find themselves in.Why? Because they’re aware of the most common challenges that they’ll likely face at work and come equipped with the tools needed to overcome them. Here are  the 12 challenges that administrative assistants often face.Administrative assistants are no strangers to difficult personalities. From tough bosses to prickly coworkers and touchy clients and everyone in between, good assistants can survive any personality crisis- while great assistants conquer and thrive by using their cool heads and witty charm. Another hurdle is dealing with the perception that this is a low-level position. The truth is, administrative assistants are often experienced, highly capable professionals who sometimes have to fight for the respect they deserve. Just because they are often expected to clean up other people’s messes around the office (a nother challenge), doesn’t mean they’re only capable of throwing out the garbage.Administrative assistants also have to face the perception that they exist to fix any office problem that arises under the sun. Leaky faucet? Broken copier? Roaches in the office kitchen? A great assistant often has to face the fact that their bosses might rely on them for every little thing. This also includes three other hurdles- being expected to know everything- even small details of conversations they aren’t part of, being blamed for anything that goes wrong, and always being expected to be available. A great administrative assistant knows that he or she will likely have to deal with and overcome these hurdles, while showing grace under pressure.Another result of being an indispensible â€Å"go-to† person around the office is the expectation that coworkers and bosses can go to you for help at any time. This means that their privacy is often encroached upon and their desk s are often used freely by all manner of office traffic. These two hurdles can be tough to deal with, but great administrative assistants figure out strategic ways for handling these in stride.When the work piles up, administrative assistants are often expected to roll up their sleeves and do whatever it takes to get the job done.This often means forgoing things like lunch breaks or afternoon stretches. When you’re stuck at your desk, a lack of physical activity can be a real challenge, but a worthy administrative assistant can figure it out. Furthermore, the level of public exposure and involvement administrative assistants often have around the office sometimes means that they’re the butt of office jokes, underappreciated, and underpaid- all tough challenges that great administrative assistants find a way around or through.Get to know these 12 common hurdles, be prepared, overcome them, and be the killer administrative assistant that your boss dreams about.

Effective Communication in the project management perspective Essay

Effective Communication in the project management perspective - Essay Example There are notable consequences of miscommunication on the harmonious operation at the workplace. This calls for amicable avenues strategized to deal with consequences that result from miscommunication at the workplace. Actions taken to solve problems that result from gender difference initiated miscommunication help mitigate the consequences and ensure improved performance of employees in the workplace. Tannen hints out the variation in communication styles between men and women, a factor that spreads to cause effects as miscommunication in the workplace. Communication between men and their male colleagues in the workplace experience a series of difference. Men adopt hierarchal conversations and a time involves mockery, jokes and teasing among colleagues in the workplace (Tannen, 1994). On the contrary, women are keen in their conversations with their female colleagues and take utmost care and sensitivity. They ensure maximum awareness in their conversations with fellow women. In the ir conversations, women are keen to evade possibilities of interpretations that would judge them as assertive, firm or authoritarian. They tend to avoid aggressiveness and aim at remaining feminine in their conversations. ... They feel it is the most appropriate style for use in the workplace as opposed to men’s conversational style (Tannen, 1994). Men, however, view the communication style used by women as attributed to devious and deceitful for purposes as manipulation of ideas and processes. Men view such indirect style of communication used by women as falsehearted and involving dishonesty. There exists a rift between the perception of men and women of the communication styles used by the opposite gender. This acts as a foremost cause of miscommunication at the workplace between men and women. The gender difference affects the view that men and women have on the world. It notably changes the view that women and men have when dealing with different scenarios. Men and women react in different ways to diverse events. Men take life as a competitive space where there is the need to remain at par with the events in the contemporary world setting. They work to evade the consequences of failure and dis appointment in life. They assume a unique form of social order in the society where others are in high ranks while some in low ranks or position. Women, on the contrary, view life to involve a holistic form of co-existence. The miscommunication caused by gender difference at the workplace can have detrimental effects on the performance of employees. Evident consequences that may emanate from such miscommunication include unfair advantage received by a particular gender. Tannen (1994) notes that men receive fair advantages over women in the workplace. In what is referred to as a glass ceiling, women receive little opportunities at the workplace that bars them from rising up to high management and positional levels. A considerable number of professional

Collaboration Systems at Isuzu Australia Limited Case Study

Collaboration Systems at Isuzu Australia Limited - Case Study Example The first step is to look at whether or not the company’s network can handle the increased bandwidth that will be used by the groupware itself; if not, additional steps will need to be taken in order to either upgrade the network that the company is on, or increase the amount of available bandwidth they have by obtaining a second account for company internet, increasing the plan that the company is on, or if the company is not obtaining their internet from a third party, reconfiguring the current network to increase available bandwidth.Once the bandwidth allocations of the network can handle the requirements of the groupware, the next step is to ensure that there is an intranet in place, or if not, to establish one. An intranet is a local or restricted communications network, especially a private network that is created using world wide web software. An intranet will allow for â€Å"a chance to streamline internal communication and collaboration† (Taylor, 1997); it is t hrough the use of the intranet that the groupware can be established across all different branches or locations.Though these are just two of the issues that may be faced with the companywide implementation of groupware, the issues themselves may be quickly resolved in order to ensure the modernization of a well-run company. Many people who use Sharepoint Servers use the terms â€Å"dashboard† and â€Å"scorecard† interchangeably, â€Å"but there is a significant difference between them† (Microsoft 2013)....Though these are just two of the issues that may be faced with the companywide implementation of groupware, the issues themselves may be quickly resolved in order to ensure the modernization of a well-run company. Explain the differences between dashboards and scorecards and propose ways Isuzu Australia Limited could use them Many people who use Sharepoint Servers use the terms â€Å"dashboard† and â€Å"scorecard† interchangeably, â€Å"but the re is a significant difference between them† (Microsoft, 2013). To best understand the differences between the two terms and how they could be best implemented at Isuzu Australia Limited, the terms themselves must be fully understood. A scorecard â€Å"is a type of report that displays a collection of key performance indicators (KPIs) together with performance targets for each KPI†¦it measures performance against goals† (Microsoft, 2013). A dashboard is â€Å"a container for a related group of scorecard and report views that are organized together in a SharePoint site† (Microsoft, 2013). In other words, a dashboard is made up of scorecards, and the scorecards themselves contain the information regarding the organization’s performance at a specific point in time. Isuzu Australia Limited could setup a SharePoint server in order to use the technology, allowing them to create scorecards that show them where they are from a business standpoint in terms of where they want to be. This can track any particular aspect of the business, from employee productivity, progress on a particular project, or even sales and revenue. This will allow Isuzu Australia Limited to be able to see at any given

Assignment Essay Essay Example for Free

Assignment Essay Essay Sustainable tourism is being able to the deliver positive environmental, social, and economical results with thought to the needs of the visitors, host community and surroundings. Sustainability as defined in the Brundtland commission report it states as â€Å"meeting the needs of the present without compromising the needs of the future generations to meet their needs†. For example, the small business are starting to practices sustainability principles by changing to renewable energy sources, reducing use of paper and recycling more. As a result, the concept of sustainability addresses the aspects of â€Å"triple bottom line† meaning the balance of societies, economy and the environment are described by (Bonevac, 2010). According to the World Tourism Organization, â€Å"sustainable tourism means meeting the needs of the present tourist and host regions while protecting and enhancing the opportunity for the future†. Instead of just being a product, sustainable tourism is a philosophy that underpins all tourism actions (Owens, Is there a Meaningful Definition of Sustainability? , 2003). To all tourism development and management, it is a fundamental concept instead of being an add-on factor. The foremost aim of sustainable tourism is to maintain the economic and social return of tourism development while reducing or justifying the unattractive impacts on the natural, historic, cultural or social environment (Governemnt, 2009). The stated objectives attained by matching the needs of tourists with those of the destination. Sustainable tourism is an industry, which challenges to make a little impact on the environment and the local culture, though helping to produce income, employment and the preservation of local ecology. Hence, responsible tourism is both cost-effectively and culturally responsive, meaning have minimum impact on the environment and culture of the host community (Group, 2007). Scotland Tourism Organization has defined sustainable tourism as â€Å"tourism committed to generating a low impact on the surrounding environment and community by acting responsibly while generating income and employment for the local economy and aiding social cohesion† (Organisation v. s. , 2013). Scotland Sustainable tourism aspires to guarantee that economic development in terms of encouraging experience for each one involved local community, Tourism Companies and visitors. In practice, sustainable tourism means greener transport, given that transport is innermost to tourism; however it also put pressure on our natural resources and contributes to our worldwide environment impacts. Procedures like cheering visitors to utilize communal transport, and advance in cleaner forms of transport will assist in this area (Organisation v. . , 2013). Regular and environmental strains a more even stretch of visitors lessens pressures on the natural and built environment and on communities, and capitalizes on the financial payback. Scotland Tourism Organization modifies its advertising drive to persuade a stretch of visitors throughout the year and around state (Organisation v. s. , 2013). For example, â€Å"surprise yourself†. There is necessary to work with the public, private and independent sectors to determine the environmental and social impacts of tourism. These guarantees that tourism expansion carries a encouraging experience for home people, tourism companies and the tourist themselves (Organisation v. s. , 2013). Green accommodation is one in that all room offers lessens their misuse, energy and water use. The green Tourism Business Scheme persuades businesses to trim down their environmental impacts. The scheme is one of the largest of its land in Europe with over 800 Scottish members (Organisation v. s. , 2013). However, any tourism industry can take advantage from flattering more sustainable through safeguarding the very features on which tourism depends; taking a sustainable move to tourism expansion is the only way to guarantee long-term tourism expansion in the South Pacific (Organisation v. s. , 2013). The success of tourism in any country depends on taking care of the environmental or social impacts of tourism development. The visitors benefit from sustainable move to tourism throughout from enhanced relates with local communities, a tall value tourism experiences and a natural and fabricated environment. Thus, by fetching a sustainable tourism destination will provide the South Pacific Tourism Businesses a cutthroat frame by producing community assistance for tourism; attaining value savings and designing innovative marketing prospect. As the tourism industry develop in as many regions and countries, it generates noteworthy impact on the consumption pattern, natural resources, pollution and social systems (Organisation v. s. , 2013). For the industry to survive as a whole it is vital to understand and interpret the need sustainable and responsible planning and management. To begin with, education and collaborative partnership are approaches that can assist destinations attain more sustainable tourism. The whole idea of sustainability based on the association through environmental, ecologically and socially responsible tourism. Partnerships with local communities through rural community gathering before and during development are needed in order to let alone the frequent divergence between conservation initiatives and traditional resources users (Billington, Carter, Kayamba, 2008). The departments from the government can collaborate with the resource owners to develops and negotiate over the investment on proposal (English National Park Authorities Association, 2009). For example, the Chumbe Island Coral Park is a good example of collaborate partnership, which was developed to sustain the natural beauty and attractions of the island (English National Park Authorities Association, 2009). Chumbe Island is located in the Indian Ocean channel of the coast of the semi autonomous region of Zanzibar (English National Park Authorities Association, 2009). The person responsible for the project on the natural park at Chumbe Island was (David, 2011). During her work life, (David, 2011) experience the need for the conservation and sustaining of the natural flora and fauna. (David, 2011) developed an innovative approach to protect marine conservation combined with tourism development through the sustainable and multilevel partnership approach to promote successful marine park management, awareness of marine conservation and sustainable tourism management. David, 2011) Develop a small marine park that would help consume a unspoiled coral reef, offer environmental education for both the locals and the foreign visitors and generate management fund through authentic ecotourism. Thus, the need for the park at Chumbe Island arose due to improper aid and the government in the country noted conservation programs. Hence, the collaborative partnership arose to sustain the nature conservation of Tanzania for the future (English National Park Authori ties Association, 2009). Secondly, the partnership approach deals with the local communities because they are the essential people who are the resource owners (Governemnt, 2009). Engaging the local community in the environmental education on sustainability through workshops and seminars will increase their concerns for the global issues such as climate change (Clark, 2013). In addition, collaboration with NGO has to hold workshops with the angler’s, to engage them in sustainable fishing practices and conservation of the resources (David, 2011). Thus, the young and the old generation in the area is to be informed about sustainable fishing practices, laws and regulation regarding fishing practices and marine conservation area and the benefits of marine protected areas (Ki-Hoon Ball, 2003). All this environmental awareness, education and training initiative with the community are to provide skill development on sustainable tourism (Group, 2007). The scale of growth of the tourism industry In the South Pacific is rapidly and that the environmental and social, economic impacts of it cannot be overlooked (Azam Sarker, 2011). This has caused the Pacific Region to find ways in which the industries could be made more sustainable. The industry is more sustainable through minimizing resource use and waste production (Othman, 2004). For the sustainability of tourism, water is the major issue for concern. For example, a tourist in a hotels uses on standard one third of more water per day than a local inhabitant uses and put severe restriction on local supply (Othman, 2004). Activities such as golf course, artificial snow ski’ resorts are in demand of water. For small and medium sized business, sustainability thought of an expensive and difficult idea (Billington, Carter, Kayamba, 2008). Most of the dominating tourism industries in the South Pacific have not actively engaged in government activities that encourages that adoption of sustainability practices (David, 2011). There are a number of barriers identified by the researchers that hinds implementing sustainability practices in South Pacific tourism businesses including the financial crisis for implementation, the labor insecurity of being certified, lack of government and industry support the technical nature of information forums. Hence are a number of actions businesses could undertake to improve environmental performance (Azam Sarker, 2011). Activities’ relating to efficient resources use and waste management includes minimizing energy consumption, for example using open ventilation instead of air-conditioning and heaters encouraging the use of renewable sources and improved technology also Getting involved in accreditation programs (Owens, Is there a Meaningful Definition of Sustainability? 2003). There is a need to promote and facilitate the reduction, reuse and recycling of materials and water quality including the efficient treatment of sewerage, avoiding discharge into marine and rivers (Organisation, 2005). For example, in Australia the Australian formula 1 ING grand Prix Corporation, which works with environmental packaging and waste recycling partner to minimize the impact of the race on the environment? Billington, Carter, Kayamba, 2008) Thus, by minimizing waste use, energy use and waste production, businesses can reduce their impact on the environment and achieve cost savings (Ki-Hoon Ball, 2003). Furthermore, the conserving and giving value to natural and cultural heritage is of critical importance’s, in order to enhance the quality of life of local communities through tourism, and connect the people in is scheduling and management (Organisation, 2005). The growing awareness’s and generating direct and indirect support for conservation is the key role played by the tourism industry (Group, 2007). The generation of economic propensity for the tourism industry is to provide with quality natural and cultural heritage (Azam Sarker, 2011). This would ensure the long-term competitiveness, viability and the prosperity of tourism enterprises and destinations and the quality of life of local communities and to the visitor experience by providing a safe, satisfying and fulfilling experience to the visitors available to all without discrimination by gender, race, religion, disability or in other ways (Organisation, 2005). Areas that are of importance to tourism natural and cultural includes the natural landscapes quality and variety, man-made cultural landscapes, heritage and historic sites, the flora and fauna diversity, local uniqueness such as art, crafts, cuisine, language events and festivals (Organisation, 2005). Thus, to address these issues listed above relevant action like being more prepared to use the tourism argument as to fund the prevention of nature and culture and to prevent damaging change (Clark, 2013). Also strengthening the relationship between protected area and local tourism interest, within the context of a sustainable tourism strategy and action plan would lead the South Pacific to be more sustainable (Organisation v. s. , 2013). Sustainable development is holistic in nature; therefore, it requires management of policies and coordination of action between sectors (Othman, 2004). To control the impact of tourism initiated by environmental or developmental strategies and policies legislation and regulations are necessary (Governemnt, 2009). Appropriate strategies or sets of policies for specific aspects of tourism were developed. For example, in Bulgaria the separate strategy for ecotourism, which reflects the sustainability principles? (Bonevac, 2010) This initiative can also be taken by the local Ministry of Environment of Tourism to integrate the strategy in terms of regulations (David, 2011). In coordinating and ensuring success of this specific sub-sector, such regulations and legislations can be very helpful. This can be very helpful in demonstrating processes and formulating policies that could be modified more widely in tourism (Ki-Hoon Ball, 2003). Strategy and policies must be developed and implemented at both local and national level in order to achieve effective result. Most countries in the South Pacific are in the process of decentralizing their political and administrative structures so local decision-making is the vital aspect toward sustainability development (English National Park Authorities Association, 2009). An integrated approach to the development and management of tourism is within local destinations, is recognized as the most successful direction to sustainable tourism (Governemnt, 2009). Thus, it is vital for the national and local strategies to be corresponding but these two variable in tourism strategies vary in terms of national tourism strategies relates to the national tourism vision of the overall position and direction (Organisation v. s. , 2013). While local tourism strategies relates to the holistic of the local destinations in areas such as local objectives and priorities, local resource opportunity and constraints and many more (David, 2011). Hence, the identifying of policies and instruments to create the enabling environment for sustainable tourism is more of national strategy while the determining of what happens on ground is more of local strategies (Governemnt, 2009). Both the national and local tourism strategies are required for sustainable tourism to embrace the principles of sustainable development and both strategies are reliable and commonly reinforcing (Othman, 2004). Finally, the command control instrument allows government to exert strict control over certain aspects of development and operation, backed by legislation (Organisation, 2005). Legislation, regulation and licensing are the interdependent tools that can be used to strengthen sustainability by setting out requirements that are compulsory and enforceable and which lead to sanctions and penalties if they not met (Billington, Carter, Kayamba, 2008). The process of checking and signaling compliance with regulations or otherwise identified obligatory standards; assigning permission to operate is called licensing (Organisation, 2005). To control aspects of business development and operations and to influence people’s behavior government are in a position to apply laws, regulations and penalties. These legislation and regulations must be applied when the governments believes that it is necessary to do so (Governemnt, 2009). Thus, for regulations to be successful, it has to be relevant, clear, practicable in terms of compliance and capable of being enforced. In order the tourism industry to be more sustainable the laws and legislations should enable and support the sustainability of tourism and give authority to act (Billington, Carter, Kayamba, 2008). It should also seek to raise sustainability performance above such standards through other means, which would also stimulate personal commitment towards continual improvement. For example, in the government of Fiji builds up a (EIA) environmental Impact Assessment regulation, which stated that for any company or hotel with an EIA reports in Fiji, has to provide the Fiji Government with an EIA report of the development to progress (Turnbull, 2003). There are a number of areas in which laws and regulations can be implemented to attain more sustainable tourism industry and that includes operation, management and development which are controlled by this legislation to protect the environment, communities, culture and heritage, visitor experience and the business as a whole (Turnbull, 2003). The purpose of government intervention in the sector as law provides a vehicle for underpinning sustainability. These legislations can also provide the basis for enabling the control and licensing of activities specific to the tourism sector and for the undertaking to certain action to support tourism development (Organisation v. s. , 2013). To conclude, sustainable tourism is all about forecasting of long-term, working together examining on results and adaptive to change and the most effective thing is communication to put across the message of sustainable tourism. It is the duty of the private, public and independent sector to acquire leadership role in tackle the challenge of this sector. The degree at which the tourism industry is increasing in the South Pacific forecasts that the environmental and social impacts of tourism cannot be disregarded. Traditionally, a number of sustainable tourism activities has been carried out and is supported by the national Tourism Organization of the South Pacific countries. However, there are a number of challenges that still stay alive and need attention in order to be more sustainable tourism industry, like climate change. In order to tackle these challenges and grip future sustainable opportunities in a harmonized manner, research and development done in these South Pacific countries to handle these issues through sustainable tourism strategy plan. The tourism strategies plans would assist the tourism industry to change unenthusiastic community discernment of the industry and achieve economic benefits through sustainable practices. It believed that it would egg on business to hold sustainable tourism practices in order to meet consumers demand and to improve business performance. Sustainable tourism should be broadcasted and celebrated amongst tourists, host communities and the participants in the industry move the industry toward sustainability. Nevertheless, the commitment to change and improve must be authentic and supported on well-established procedures and actions that is to be achieved.

Language in Animal Farm :: Animal Farm Essays

Language is a very powerful tool. It is a means of basic communication, and has been around for centuries. Just like any other tool, language can be powerful in a positive or negative way, and can either work to one's advantage or can result in negative effects. Certain words can touch a certain chord inside someone, so they can be easily influenced by the language. A good example of this is George Orwell's Animal Farm, a fable in which a multitude of gullible animals are exploited by a group of power mongering pigs. Words can appeal to a persons basic needs and desires and conjure up hope or even fear in his or her mind. These emotions can be manipulated by others to their own advantage, and clever use of language can be used to cheat, deceive, spread rumors. In Animal Farm, Orwell shows how the pig's use of influential language manipulates and enslaves the animals. Through use of language, the pigs appeal to the animals basic hopes and desires of a better life and a better future. They make others work extremely hard, while they themselves rest and unfairly reap most of the benefits of the work. For example, â€Å"Now comrades,... to the hayfield! Let us make it a point of honor get in the harvest more quickly than Jones and his men do.† Later in chapter three, Squealer is sent to justify the pigs selfishness and to convince the animals that the pigs are working in their favor. He said, â€Å"You do not imagine, I hope, that we pigs are doing this in a spirit of selfishness and privilege? Many of us actually dislike milk and apples...Milk and apples contain substances absolutely necessary to the well-being of a pig...the whole management and organization of this farm depend on us.† This how the animals are persuaded to believe almost anything without question. Words that appeal to our fears make us feel vulnerable, and when we feel vulnerable, we are ready to do just about anything to make us feel invulnerable again. In Animal Farm, the animals feel very insecure deep down, but they also are gullible and they do not wish to go against the pigs. For example, Squealer tells them â€Å"Do you know what would happen if we pigs failed in our duty?

Management Assignment

Assignment File 1 Assignment 1 Due date: 26 November 2012 Coverage: Units 1–2 Length: The total length of the essay-type questions should not exceed 2,000 words. Those exceeding the upper word limit will be strictly penalized. Question 1 (20 marks) For each of the following ten sub-questions, select the best answer. Each correct answer is worth two marks. 1 Basket Maker uses phone surveys to gather customer feedback about service and quality. This is an example of the management function of ________. A planning B leading C organizing D controlling Paul Chan is the President of WV Railroad. His organization faces issues related to the environment, government regulation, and competition. He will need to rely primarily on his ________. A conceptual skills B technical skills C human skills D controlling skills 3 Which of the following is not an example of a constituency that makes up the specific environment? A customers B socio-cultural factors C suppliers D competitors 2 MGT B24 0 Principles and Practices of Management 4 Which of these is a major criticism of scientific management?A It ignored the impact of compensation on performance. B It overemphasized individual differences. C It overemphasized the intelligence of workers. D It ignored the social context of work. 5 Bierderlack has a policy stating that more than three absences in a six-month period shall result in a suspension. Erin, the manager, has just decided to suspend one of her shift employees for violating this policy. This is an example of ________. A a programmed decision B a nonprogrammed decision C an insignificant decision D poor management 6 Kari is a manager at MySize Clothing.Her job is very complex and she feels that she does not have enough time to identify and/or process all the information she needs to make decisions. Kari’s situation is most consistent with which of the following concepts? A bounded rationality B the classical model of decision making C brainstorming D scient ific management 7 Which of the following is an example of a procedure? A Without exception, all employees in customer-facing roles must be formally attired at all times. B Before going on a leave of absence, fill in the application form available on the company’s online leave management system.All applications will be approved/rejected within two days by the employee’s immediate supervisor. C We promote from within, whenever possible. If qualified applicants are available internally, a job posting will be issued by the HR department providing the necessary details about all vacancies. D Employees working with power tools must wear safety glasses at all times. Assignment File 3 8 Sophie is in charge of recruitment at her company. During a particular interview, the first thing Sophie noticed about the applicant was that he was improperly attired.Though the candidate possessed the necessary qualifications and effectively answered all her questions, Sophie rejected him. Th is is an example of the ________. A randomness bias B self-serving bias C anchoring effect D representation bias Read the following scenario and then answer questions 9 to 10: Tom has just been promoted to chief technology officer at his company, Global Tech Solutions, Inc. His first assignment is to identify four project managers in the company who are likely to successfully manage new projects. Tom selects Robert, Frank, Sue, and Jan, who all are recent graduates from a local university.He informs them about a current situation. 9 During a discussion about e-business, Robert tells Tom that he understands that e-business is a comprehensive term describing the way an organization does its work by using ________ in order to efficiently and effectively achieve its goals. A globalization of the marketplace B innovation and growth C electronic linkages with key constituencies D entrepreneurship and leadership skills 10 Discussing the three categories of e-business was not difficult. Tom simply stated that the three categories included all of the following except ________.A e-business enhanced B e-business enabled C total e-business D cross-sectional e-business 4 MGT B240 Principles and Practices of Management Question 2 (20 marks) a In your own words, explain why the Hawthorne Studies were so critical to management history. (10 marks) Read the following article and then answer the questions below the box: News of Steve Jobs’s death on Wednesday, 5 October 2011 drove the Apple Inc. (Apple) share price down more than 5% on the Frankfurt stock market the following morning. Steve Jobs is Apple’s co-founder and ex-CEO.Jobs was ousted from the company in 1985 and went on to operate a new business, animation studio Pixar, before returning to Apple in 1997. Apple was near bankruptcy then and worth just $2 billion. But then it came up with many innovative and popular products including iPods, iPhones and iPads. Jobs is regarded as the mastermind behind this e mpire of products that revolutionized computing, telephony and the music industry. Apple’s stock price has risen more than 9,000% since Jobs returned in 1997. Tim Cook, who took over as new CEO in August 2011, also ended up being the highest paid CEO in America.Cook’s pay package was valued at more than all of the next nine highest paid CEOs of 2010 combined (in US), at about $356 million. Required: Explain whether the stakeholders of Apple Inc. hold the omnipotent view or the symbolic view of managers’ powers. What negative consequence might result from upholding the particular viewpoint identified from the article? (Hint: Your discussion should draw on relevant information from the article such as the stock performance and the pay package for Jobs’ successor. ) (10 marks) b Question 3 (30 marks) Discuss how a manager can make good use of the relevant knowledge about Hofstede’s national culture framework to better manage workers/subordinates who c ame from: i a high power distance culture; ii a low uncertainty avoidance culture; or iii an individualistic culture. (15 marks) Assignment File 5 b Read the following short article and then answer the questions below the box: On 13 December 2011, Hongkong Electric Ltd and China Light & Power HK Ltd (CLP) announced power-rate increases higher than the rate of inflation. Hongkong Electric said it would raise rates by 6. 3%. CLP presented a 9. % increase, effective 1 January 2012. The size of the increases sparked widespread dissatisfaction in the territory. The Chief Executive, Donald Tsang, urged both power companies to consider their social responsibility and to ensure they don’t cause hardship to the public with their proposed tariff increases. Bowing to public pressure, CLP later lowered its planned increase to 7. 4% by deducting the increase for fuel cost. Required: CLP’s action to reduce its planned tariff hike is most compatible with which of the following ideas? Explain and elaborate your view on each idea. social obligation; ii social responsiveness; or iii social responsibility. (15 marks) Question 4 (30 marks) Read the following case and answer the questions that follow: Case: Out of control With a worldwide recall of some 8 million cars and 51 deaths that US regulators say have been caused by mechanical failures in its cars, Toyota Motor Corporation faces a corporate crisis of epic proportions. What happened at the car company that had finally achieved the title of world’s largest car maker? (It overtook General Motors in 2008. ) What factors contributed to the mess it now found itself in?At the core of Toyota’s manufacturing prowess is the Toyota Production System (TPS), which has long been touted and revered as a model of corporate efficiency and quality. Four management principles (the 4P model) were at the core of TPS and guided employees: problem solving, people and partners, process, and philosophy. The idea behind these principles was that ‘Good Thinking means Good Product. ’ Taiichi Ohno, a longtime Toyota executive, is widely credited as the innovative genius behind TPS. During the 1950s, Ohno, along with a small 6 MGT B240 Principles and Practices of Management ore of other Toyota executives, developed several principles of car-making efficiency that became what is now known as lean manufacturing and just-in-time inventory management. ‘Ohno’s ideas not only changed the auto industry, they changed latetwentieth-century manufacturing. ’ At the very core of these concepts were attention to detail and a ‘noble frugality. ’ However, over the years, it appears that Toyota’s executives slowly lost the ‘purity’ of that approach as the once-strong commitment to quality embedded in Toyota’s corporate culture became lost in its aggressive moves to grow market share and achieve productivity gains.From about 1995 to 2009, Toyota e mbarked on the ‘most aggressive overseas expansions in automotive history’ and at the same time had a laser-like unparalleled focus on cutting costs. Four major cost-cutting and expansion initiatives severely strained organizational processes and employees. One initiative was localized manufacturing. Started in the late 1990s, Toyota established manufacturing hubs in Asia, North America, and Europe. Such an approach meant relying more on local suppliers and design teams to tailor cars to local tastes.Another initiative was called Construction of Cost Competitiveness for the 21st Century, or CCC21. It was a massive cost reduction program. Through an ongoing process of redesigning parts and working with suppliers, more than $10 billion of savings were achieved. The Value Innovation initiative was a more ambitious version of CCC21. Under this program, more savings were achieved by making the entire development process cheaper and by further cutting parts and production cos ts.And finally, the Global 15 initiative was a master global plan for attaining a 15% share of the global car market by 2010. As of mid-2010, Toyota had an 11. 7% share of the worldwide car market. However, this ‘combination of high-speed global growth and ambitious cost cuts led to the quality lapses that tarnished the once-mighty brand. ’ Toyota’s president, Akio Toyoda apologized for the company’s actions and said, ‘We pursued growth over the speed at which we were able to develop our people and our organization.I regret that this has resulted in the safety issues described in the recalls we face today, and I am deeply sorry for any accidents that Toyota drivers have experienced. ’ So what is Toyota doing to remedy its problems? In addition to the massive recall, the company’s president says that it is setting up a system to respond more quickly to complaints. In fact, the automaker has promised to give regional executives a bigger r ole in issuing recalls based on local consumer complaints, although Mr Toyoda says that the final decisions regarding recalls with continue to be made in Japan.The company is also holding twiceyearly global quality meetings and more frequent regional quality meetings. And finally, the company is re-committing itself to better training employees in quality control. Assignment File 7 Required: a Using the seven dimensions of organizational culture (Exhibit 2. 5 of your textbook) and information from the case, describe the culture at Toyota Motor Corporation. Why do you think this type of culture might be important to a car maker? 8 marks) How do you think a long-standing culture that had such a strong commitment to quality lost its ability to influence employee behaviours and actions? What lesson can be learned about organizational culture from this? Explain. (8 marks) Taking the company’s stakeholders into consideration, do you think it was important for Mr Toyoda to apologize for the company’s decisions? Why? (6 marks) What could other organizations learn from Toyota’s experiences about the importance of organizational culture? (8 marks) b c d Source: Robbins, S P and Coulter, M, Management, 11th edn, 93–94. Related article: Time Management – Work File Management Assignment Content 1. Introduction 1. 1) About Herbalife 1. 2) Mission of Herbalife 1. 3) Herbalife Way 1. Macro Environmental Factors 2. 4) Political/Legal Forces 2. 5) Economic Condition 2. 6) Social/Cultural Environment 2. 7) Technology Changes 2. Micro Environmental Factors 3. 8) Customer 3. 9) Intensity of rivalry among competitor 3. Four Management Functions that affects the economy 4. 10) Planning 4. 11) Organizing 4. 12) Leading 4. 13) Controlling 4. Conclusion 5. Recommendation 1. Introduction 1. 1) About Herbalife Herbalife is a global nutrition, weight management and skin care company.It runs the business in 84 countries (As July 2011) and distributes the products by approx. 2. 7 million independent distributors. Herbalife recorded 5. 4 billion USD in retail sales in 2011 that surpassing Mark Hughes’s (founder of Herbalife) vision of 5 billion USD. This company was founded by Mark Hughes in July 1980. (cited from Herbalife History) 1. 2) Mission of Herbalife To change peopleâ €™s lifestyles by providing the best business opportunity in direct selling and the best nutrition and weight-management products in the world. (cited from Herbalife Mission) 1. 3) Herbalife WayHerbalife penetrates the market by sponsoring world-class athletes, teams, events around the global such as Lionel Messi, FC Barcelona soccer clubs, 2011 World Football Challenge and champions in more than 15 other sports. (Cited from Herbalife Sponsorship) Herbalife adopted multi-level marketing to distribute their products from independent distributors. 2. Macro Environmental Factors There are many environmental factors that affect the business. Among these factors, we can categorize into two segment- internal and external factors or micro and macro environmental factors.In external or macro environmental factors, following are contains: political/legal forces of the Government, social/cultural environment, economic condition and the technology changes. From the above factors, I want to discuss 4 factors. 2. 1) Political/Legal Forces Political forces are a kind of laws and regulation. This is the level of the government what and how intervenes in the economy. For example, tax policy, tariffs, environmental law, trade restrictions, labor law and what goods and services are provided by the government and what are not and so on. And then the infrastructure of the business and how affect to the health of nation.Laws and regulations are always changing and complex in the economy. For Herbalife, some products cannot import to Singapore because of the law. In this condition, Herbalife should try to discover in another way to export to Singapore that accept from the Singapore Government such produce the product in different way or scrutiny the way of production to get the same effect. 2. 2) Economic condition Economic condition can affect to the company. Economic condition contains economic growth, interest rates, exchange rates, inflation rates and taxation rates. The no ticeable thing is exchange rates.For Herbalife, it is base in US and run the business in above 80 countries. So, Herbalife always deal with exchange rate. Normally, exchange rates are always fluctuating. All countries are also using their own currency. When local currencies devalue in exchange market, this will be a problem. As the prices of the products are fix, the profit will be reduced than original expect. 2. 3) Social/Cultural Environment It is the social aspect or cultural aspect such as health awareness, population growth rates, education, trends, lifestyle changes, attitudes to work, safety, age distribution, leisure activities, career attitude and so on.For example in Singapore, most of senior people willing to work and earn money. Most of companies and organization desire to recruit young and active people. Herbalife reduce this problem by recruiting senior people. In this way, Herbalife penetrates within senior people market. 2. 4) Technology Changes Technological factor also can decide the company profit and standing the company in the business. This factor encloses research and development activities, automation, and technology incentives and so on. It can define the barrier of entry to the market, efficient level of production, outsourcing decision.For Herbalife, they have Nobel laureates to do research their products in their own labs. Herbalife always pressed in Time magazine and magazines in US but they never press and advertise in Singapore. To penetrate Singapore market, they should advertise and press in Singapore’s magazines and newspapers. 3. Micro Environmental factors Internal or micro environmental factors include Poter’s Five forces- bargaining Power of consumers, barging power of suppliers, threat of substitution, intensity of rivalry owing competitor, threat of new entrants. Among them, I want to discuss the following. 3. ) Customers Customers are one of powerful things in the business. They want the highest quality a nd the lowest price. Bargaining power of the customer mean that more than negotiation of the price and broader meaning than that. Customer’s words also helpful and work for the company. Once they satisfy with the products or service, they advise other people to use the product. For Herbalife, customer service needs to be better. They very take care the new customers but not very much to the old one. This fact must be aware because the new or the old both are important for the company. 3. 2) Intensity of ivalry among competitors In earlier economic, rivalry makes the company profit to zero. Today, rivalry makes improve the quality and profit. In business, if competitors produce the same products, the company can learn from the competitor and even can produce better quality of the products. In that condition, the company no needs to introduce the product and only need to advertise and think about how to penetrate and how to get more market shares percentage. 4. Four Management Functions that effect to company There are four main functions which are necessary and essential to be an efficient and effective company.These functions are planning or strategizing, organizing, leading and controlling. 4. 1) Planning It is the first step of the management functions. It comprises three stages of setting the objectives, deciding the action and achieving the goal. There has three kinds of planning which are strategic action plan, tactical action plan and operational action plan. In every action plan of this step, the most important thing is knowing SWOT – strength, weakness, opportunities and threat. As Herbalife, they should analyze these things to be a successful company. For Herbalife, their strength is the products.Herbalife products are very effective and base on the natural things therefore can rely on these products. There are two weaknesses in Herbalife. The first one is that the retail price is expensive for normal-income people and the second one is outsider cannot buy the products without person, who introduces the products as Herbalife term, consultant or sponsor. So everyone cannot buy everywhere. As Herbalife use multi-level marketing, there is no up-front cost, everyone can find part time or full time jobs as sale representatives and make profit themselves.This fact can attract the people to join and participate to Herbalife. In this way, Herbalife expands day by day. There are so many positions or steps in Herbalife such as consultants, supervisor, world team, millionaire team etc. Everyone cannot get these positions. For example, Herbalife does not run the business in Myanmar. So, Myanmar people cannot get this kind of position except from PR. This can affect on motivation of the staffs or employees. 4. 2) Organizing The second step of management functions is organizing.Depending on how the company organizes the resources (such as human resources, financial resources, data from the market and technology from the technici ans) decide the standing of the company in the business and the company profit. Some companies do not set the specific jobs for example, managers do chaos, office staff are fixing machinery broke, and employees are chatting and fighting each other in office hour. In this condition, managers and senior managers can reduce this kind of problems by setting rules and regulations and the responsibilities and prepare the work schedule.The second thing is the time. Most of managers do everything and not sufficient time. Managers can solve this problem by delegation. After that, most companies face with budgeting problems. Managers want to do so many things consequently; they have not sufficient finance in later. These things are making to failure organization. In Herbalife, all stake holders are doing their respective works and always setting rules and regulations and all of the stakeholders must follow. And then, Managers have authority to do and distributors are also as their respective ways.Financial of the company are always growth because of the independent distributors. 4. 3) Leading The third one is leading. It concerns about human resources or employees. According to Gomez-Mejia and Balkin (2012) P. 30, it consists of energizing and motivating the employees, leading or guiding the subordinate to achieve the organizational goal. Not all employees are always motivated. To be an effective business, all employees and subordinates must be motivated and active and the managers are responsible to that.Firstly, manager let the employees know and clear the organization and then motivate to the employees will be the good result such as public Employee of the Month, Employee of the Year, Recognition letter etc. In Herbalife, they have training every month and motivate the people by incentive such as promoting, awarding, increasing the volume point, vacation to worldwide and so on. The bad thing for Herbalife is charge for the training. If he or she wants to attend the t raining he or she must be pay the training fees. 4. 4) Controlling The last step of management function is controlling.It means that monitoring the performance standard. In this step, there are three steps; firstly setting the performance standard, secondly comparing the actual performance to the standard performance and the last is correcting the actual performance to achieve the standard performance. In performance, there are so many factors such as quality performance, customer service performance, and financial performance and so on. To be a successful company in the business, managers should be scrutiny their subordinate and the company performance.In Herbalife, they set the target that how much net sale to be for the coming year. If distributors sales the product surplus, company appreciate and award to the distributors. This is the correcting and performing to achieve the standard performance. Controlling does not mean for only one time. If the companies overcome the standard performance once, set the next standard performance. Most of company looks only for the profit. This makes company to meet failure. Actually, if company meets with the target budget once, look other field to get success such as customer service and so on.Because customer satisfaction is very important for the business in market. 5. Conclusion As I mention from the above, Herbalife is weight-management products and skin-care Company. Today is good time to run the business for Herbalife because fast food outlets are more and more open and changing people eating style from family home dinner to outside food. So people getting unhealthy and obesity rate is very high than the earlier. Time and circumstances are good. For second point of my view, they already expand and popular in above 80 countries.The more expand the business, the more problems will appear. So the company should always test and check their products and emphasize on customer service. Although the product is very good, t he business will fail when customer service is not good quality. The third point is all of the employees, distributors, consultants, and supervisors are very proud to talk about their products. They love very much their company and the founder Mark Hughes. All of them are always motivate and unity. This is one of the ways to be a successful company in business. These are good points of Herbalife.On the other hand, not everybody knows Herbalife products. Only few people know. So, they should do advertise and make people to know their products. 6. Recommendation I can surely approximate that Herbalife will get success in near or further future because people in nowadays want to be slim, looking good, healthy, beauty and earn more money. This company produces weight management products, medicine to prevent diseases such as heart disease, liver disease, cancer, diabetes, stomach ache and so on. For unhealthy or desire to slim person, they will use the products.To earn money, Herbalife c an do as full time or part time distributor or consultant. Their skin-care products are made from aloe vera and natural herbs and things do not put chemical into the products. So their skin care are reliable and there is no side effects. On the other hand, Herbalife products cannot buy in everywhere and anytime. Some products cannot import to Singapore. There are very few Public image in Asian country for example, Singapore. There is no press in Singapore’s magazines or newspapers from the established year of last 9 year ago. There have to pay money for training classes.From my point of view, these things should be shifting to effective ways. They can expand more and more but still need to find out the more effective ways. References http://www. oppapers. com/essays/Environment-Factor/887124 Environment factor http://wiki. answers. com/Q/List_macro-environmental_factors List macro-environmental factor http://answers. yahoo. com/question/index? qid=20100528065638AAQ6Wyo What a re the environmental factors affecting business and the impact of the environment factors affecting it? http://www. quickmba. com/strategy/porter. shtml Rivalry http://www. oup. om/uk/orc/bin/9780199296378/01student/additional/page_12. htm PESTEL analysis of the macro-environment http://www. enotes. com/business/q-and-a/among-planning-organising-leading-controlling-polc-123875/ among planning, organizing, leading and controlling (POLC) what are the two most important process and why? (according to me its planning and leading) http://www. articlegeek. com/business/marketing/pros_and_cons_of_mlm. htm https://new. edu/resources/managing-the-international-business-with-the-p-o-l-c-framework Controlling Books Management People / Performance / Change Gomez-Mejia. Balkin

The Fashion Channel

The Fashion Channel The Fashion Channel has dominated the fashion television market in recent years, but is now faced with an increasing amount of formidable competition. Both CNN and Lifetime have added fashion related programming after seeing an opportunity to gain viewers in that market. These two competitors have been relatively successful in securing a following of viewers.The fashion channel now must make the decision on how to move forward with their marketing plan. They must find the best scenario possible in order increase revenue and secure viewers in this increasingly competitive market. To successfully do execute this plan, The Fashion channel must review the customer segments, complete a profit potential analysis, and chose a marketing plan that best suits their needs and the needs of their viewers. Customer Segments OverviewSegment Name & Size| Fashionistas(15%)| Planners &Shoppers(35%)| Situationalists(30%)| Basics(20%)| Key Differentiating Demographics – what d o they look so that we could tell one segment from another? | Female (61%)High income $100,000+ Age 18 and 34 (50%)| Majority are femaleIncome 65,000+Age 21-45| Tend to have kids Age 24-50 (50%)Less disposable income| Majority are menAge 28-50| Key Differentiating Attitudes & Beliefs – how do they think and feel so that we could tell one segment from another? Treat fashion as a hobbyWant to be the trendsettersThey aren’t price sensitive Shop luxury brandsCare about how they are perceived (looks)| They look for deals, such as couponsHave brand loyalty towards certain brandsSomewhat are price sensitiveLike to plan and have an idea on where they want to go and what they want to buy, practical| Think about fashion only for special occasionsprice sensitive (besides rare occasions)Splurge for only certain occasions| Do not enjoy shoppingPrice sensitiveTend to shop at the same stores ( one stop shop)| Involvement in Fashion & Interest in Fashion on TV| Fashion TV 140 indexLoo k for insight on what’s hot and coming into styleThey treat fashion like an entertainment, They enjoy watching shows about it| Fashion TV 110 indexPopular show how to look good or under $100| Fashion TV 105 indexLike to watch some fashion TV, but normally when their looking to buy| Fashion TV 50 indexDon’t watch fashion on TVDon’t keep with fashion news| Qualitative Assessment of Targeting Priority | Pioneers/early adoptersTarget them heavily, they will spread the word. | Enjoy watching fashion and it’s the biggest segment. Focus on planning and saving when shoppingI would make this the secondary segment. | They don’t shop a whole lot, but they enjoy hearing about fashion. You could dip into this section if you had the resources. | This segment shows now interest in fashion. We believe they should avoid targeting this market. | Methodology Fashionistas: Demographics: Females tend to be more fashion oriented from head to toe than men. This segment h as a high income, which they need to be able to keep up with the trends and the expensive luxury brands.Women between the ages 18-35 are the majority of this market. This is the age range when women try to appeal to others by their looks. Key attitudes and beliefs: They want to have the new and latest clothes and accessories. This segment tends to wear expensive brands to show people they can afford nice clothes and care how they look. They don’t care how much it cost, with their high income they will buy whatever is fashion, even if its outrageously priced. Interest in fashion They enjoy watching fashion on TV (Heavy watchers), they treat it as an entertainment. This is how they keep up with the trends. They also keep up with the fashion through social media and magazines.Assessment: This is the smallest market although they are the ones that fit Fashion TV’s criteria. They are like the pioneers to early adopters in fashion. If they like it they will spread the word t o others, then they start watching the program. This makes it a key factor to target this market well; you want them to likes your programs, so they well send out good recommendations to others. Planners and Shoppers: Demographics: This segment also leans towards females (60%). The age range for this segment is 21-45. The young side of the segment is young and with lower incomes. The older side of the segment likes to be thrifty and get the best deal for their dollar, even though they make good money. They have an income of 65,000+.They have enough income to spend on nice clothes, but need to find the best deals to stay within their budget. Key attitudes and beliefs: This segment still likes to look good, but is on a budget, so they look for the best deals. If an item is on sale they are more prone to purchase it. They tend to be loyal to certain brands. They stick with certain brands, to receive loyalty coupons and other discounts. Interest in fashion: This segment has pretty simil ar interest in fashion as the fashionistas. They would watch shows that deal more with value, like how to look good with under $100. Assessment: This segment has the largest size, which makes it an attractive market to target; the numbers agree this is a good segment.They watch fashion TV and enjoy planning shopping trips. You could market shows that deal with planning shopping trips and how to shop on a budget. Situationalists: Demographics: Found this segment to be made up of male and female. With about 50% of the populations having kids living at their home still, they have less of a disposable income. Parents with kids living at home tend to range between 24-50 years of age. Key attitudes and beliefs: Fashion only occurs to them in special occasions. They typically don’t spend a lot on clothes, but for certain occasions they splurge a little bit. They are somewhat price sensitive, because of their low disposable income.Interest in fashion: While the other segments watch T V for tips and trend, this segments tends to watch TV recreational. They don’t watch it daily. Assessment: We believe the previous two segments are more attractive than this one, although they could dip into this segment. Situantiolists show some interest in fashion. Having a wedding dress show is something that would intrigue this audience. Shows that deal with special occasions, weddings are the big one. This group wants information about fashion for the key moments of their lives. Basics: Demographics: The majority of this segment tends to be male. The age range of the segment is 28-50. Men younger than 28 years old care more about their appearance, while going through School and impressing girls.Once they get married and content with their life they tend to care less about what they wear and spend little time shopping. Key attitudes and beliefs: This segment is price sensitive, they don’t care as much about what brand they wear so they will look to for the cheapest one. They also don’t like to go out shopping, so they will go to one stop shop (clothing stores) where they can buy all they need in one store. Interest in fashion: This group does not watch much fashion TV nor do they try to interact with the fashion world. Assessment: This group does not watch hardly any fashion TV and show little interest in fashion. In the end it would be smart not to target this segment.Profit Potential Analysis Rate each segment on 1-10 scale per text| Fashionistas| Planners &Shoppers| Situationalists| Basics| Market Size| 2| 7| 6| 3| Market Growth| Not applicable| Not applicable| Not applicable| Not applicable| Competitive Strength| 8| 6| 4| 2| Price Sensitivity| 8| 5| 3| 2| Production Costs| 4| 6| 6| 2 | Marketing Costs| Not applicable| Not applicable| Not applicable| Not applicable| Market Value (Sum above/4)| 5. 5| 6| 4. 75| 2. 25| Market Size:These ratings were based on the percentage of households that fall into each category. Competitive Strengt h: Competitive strength was rated on the ability of TFC to reach the segment compared to the abilities of their competitors Lifetime and CNN. The primary advantage of TFC is that the programming is focused on fashion, while the competitors offer less fashion related shows. This gives TFC a large competitive advantage with Fashionistas but puts them at a disadvantage with the Basics. The Planners & Shoppers group would also appreciate the fashion advice, while Situationalists would likely only watch programming that focused on specific fashion topics.Price Sensitivity: The Fashionista group is the least price sensitive segment due to a larger household income and an interest in fashion trends. The other three groups all expressed interest in value. The Planners and Shoppers group received a higher rating due to the fact that they enjoy shopping and stay up to date on trends. Situationalists were the third ranking group. They also enjoy shopping, but only for specific needs. The lowes t rated group was the Basics, they are very price sensitive because they want value and do not enjoy shopping. Production Costs: Production costs in this case refer to the costs of TFC advertising to each target group.The Basics group would be the most expensive to target, as they represent the greatest departure from the station’s current demographics. This group is made up of 55% men, while only 39% of the channel’s viewers are men. It would require an extensive advertising campaign to reach this group. There would not be much difference in the costs of advertising to the Planners & Shoppers and Situationalists since they have similar demographics. Production costs for the Fashionistas would likely be higher than these two groups because advertisements would have to keep up with changing fashion trends. Exhibit 4: Ad Revenue Calculator| | | | | Ad Revenue Calculator|   |   |   |   | | Current| 2007 Base| Scenario 1| Scenario 2| Scenario 3| TV HH| 110,000,000| 110,000,000| 110,000,000| 110,000,000| 110,000,000| Average Rating| 1. 0%| 1| 1. 2| 0. 8| 1. 2| Average Viewers (Thousand)| 1100| 1100| 1320| 880| 1320| Average CPM*| $2. 00| $2. 00 | $1. 80| $3. 50| $2. 50| Average Revenue/Ad Minute**| $2,200| $2,200| $2,376| $3,080| $3,300| Ad Minutes/Week| 2016| 2016| 2016| 2016| 2016| Weeks/Year| 52| 52| 52| 52| 52| Ad Revenue/Year| $230,630,400 | $230,630,400 | $249,080,832 | $322,882,560 | $345,945,600 | Incremental Programming Expense|   | $0 | $0 | $15,000,000 | $20,000,000 |   |   |   |   |   |   | | | | | | | * Revenue/Thousand Viewers| | | | | | ** Calculated by multiplying Average Viewers by Average CPM| | | | | 2006 Actual| 2007 Base| Scenario 1| Scenario 2| Scenario 3| Exhibit 5: Financials Revenue:|   |   |   |   |   | Ad Sales| $230,630,400 | $230,630,400 | $249,080,832 | $322,882,560 | $345,945,600 | Affiliate Fees| $80,000,000| $81,600,000| $81,600,000| $81,600,000| $81,600,000| Total Revenue| $310,630,400 | $312,230,400 | $330,680,832 | $404,482,560 | $427,545,600 |   |   |   |   |   |   | Expenses|   |   |   |   |   | Cost of Operations| $70,000,000| $72,100,000| $72,100,000| $72,100,000| $72,100,000| Cost of Programming| $55,000,000| $55,000,000 | $55,000,000 | $70,000,000 | $75,000,000 | Ad Sales Commissions| $6,918,912| $6,918,912. 00 | $7,472,424. 96 | $9,686,476. 80 | $10,378,368. 0 | Marketing & Advertising| $45,000,000| $15,000,000 | $15,000,000 | $15,000,000 | $15,000,000 | SGA| $40,000,000| $41,200,000| $41,200,000| $41,200,000| $41,200,000| Total Expense| $216,918,912| $190,218,912| $190,772,425| $207,986,477| $213,678,368|   |   |   |   |   |   | Net Income| $93,711,488 | $122,011,488 | $139,908,407 | $196,496,083 | $213,867,232 | Margin| 30%| 39%| 42%| 49%| 50%| Recommendation We recommend that Dana Wheeler and The Fashion Channel use the third segmentation scenario. There are positives and negatives to every plan; we feel that the third plan shows the highest revenue increase, and delivers the best competitive advantage.The first scenario describes a plan in which The Fashion Channel would, â€Å"maintain a broad appeal to a cross segment of Fashionistas, Planners & Shoppers, and Situationalists. † (Stahl) The broad marketing plan outlined in scenario one delivers a net income of $139,908,407, and a 3% increase the margin percentage. This would be an increase of almost $19,000,000 in ad revenue per year. This plan would slightly increase the average rating that The Fashion Channel would receive and boost the average viewer number slightly, and still would not come with an incremental programming expense. This plan would however, come with a drop in the average CPM, and â€Å"along with the 10% drop in forecasted Ad sales, a broad multi-cluster strategy may not deliver an audience different enough to avoid that drop. (Stahl) Dana Wheeler had mentioned that leaving the programming unchanged along with the mo re general advertising focus could leave them vulnerable to continued penetration by â€Å"competitors in the premium segments, thus further eroding The Fashion Channel’s pricing ability. † The second scenario was to focus on the Fashionistias. This scenario would increase ad revenue per year from $230,630,400 to $322,822,560 and would increase the margin by 10%. This scenario was described as valuable because of the strong demographic. This scenario would target the smallest segment but because of the value placed on these viewers, mainly women aged between 18 and 34, would lead to a CPM of $3. 50, which is the highest of the three scenarios.The targeted segment being smaller would mean that The Fashion Channel would incur an additional programming cost per year of fifteen million dollars, along with a decrease of 0. 2% in television ratings. This scenario doesn’t increase awareness, and carries the risk of not targeting enough viewers leading to further decrea ses in overall ratings. The final scenario outlined a plan to target two segments, the Fashionistas and the Shoppers/Planners. This scenario is the one that we would recommend The Fashion Channel to take. This scenario carries an additional cost of $20,000,000 for programming to â€Å"ensure that there were viewing selections aimed at both segments. † (Stahl) This plan shows the most promising numbers of the three scenarios.Both of the targeted segments are deemed valuable to ad buyers, which increases the average CPM to $2. 50. The Fashionistas and Shoppers/Planners scenario shows an increase in ad revenue per year from $230,630,400 to $345,945,600. That is an increase of $115,000,000 in ad revenue, resulting in a $91,000,000 net income increase. The increase to the margin is significant at 11%, and could increase in the future. The average CPM may be low considering the value of the viewer’s being targeted. The repositioning in programming may help when dealing with the increasing competitive threats. Works Cited Stahl, Wendy. â€Å"The Fashion Channel. â€Å"Harvard Business School  1 (2007): 1-12. Print.

How to Write a Good Conclusion for an Essay

How to Write a Good Conclusion for an Essay How to Write a Good Conclusion for an Essay There is a widespread unjustified conviction according to which the conclusion of an academic paper should contain mere restatement of the main thesis, and perhaps some additional explanations concerning it. As a matter of fact, conclusion is a necessary part of every possible type of essay, whether it has a â€Å"strong† thesis, â€Å"vague† thesis, or does not have it at all. The classical function of a conclusion is to summarize the information given in the body text. With the course of time writers have been employing different strategies for formulating their conclusions. Here you will find several main approaches which are applied to school and college essays. 1. â€Å"Summary† This approach includes a short description of the paper: its context, main research goal, its thesis, and probably the method applied by you. This is the most popular strategy. Its drawback seems to be that it does not say anything new to the reader, and also the author of the paper is tempted merely to repeat the paragraph containing the main thesis. Besides, there is a possibility of making the reader bored by providing them with the same information. The advantage of this approach is that it is comparatively easy to be carried out and does not require additional reflections or clarifications. If you work on an academic paper, this strategy is perhaps the most suitable for you. 2. â€Å"Perspectives† Instead of repeating the same goals and theses already formulated in the text, you may direct the reader’s attention to some research questions. You can address questions like: What should be changed in the ways of research in the given field? Are there any new methods to be employed? How, according to you, the research in the field will go on? Do you expect surprising phenomena, data, or discrepancies? What does your research need in order to be complete? You may also write a â€Å"message† to the reader; for instance give them some instructions for research, or refer to some important theories which you have not incorporated in your text (but you conceive them as very significant in general). 3. â€Å"Philosophical† approach Some authors prefer employing aphorisms or famous quotations. In this way the reader becomes more impressed by the paper, and also they are able to see from another point of view the issue analyzed in the paper. There is an immanent flaw in this strategy the reader may find the paper incoherent and containing parts which are not connected logically. Thus, it is always better to hold onto such an approach when you are writing an essay on a very abstract topic. Do not use it in natural sciences, as strict logical inferences are required in this field. Our advice for you is to use features from all three strategies: to summarize a little, to present some perspectives on future research, and to conclude with a witty aphorism. Write up to five sentences, no more than fifteen lines, and try to use scientific terminology (for college level essays). Remember: good conclusion does not add new information, but presents the main points from general standpoint.

Functions of the Apostrophe

Functions of the Apostrophe Functions of the Apostrophe Functions of the Apostrophe By Mark Nichol This post discusses the three primary functions of the apostrophe in the English language: the marking of the possessive case in nouns, the marking of the omission of one or more letters, and the marking of plurals of individual characters. (The obsolescence of apostrophes with abbreviations is also discussed.) Marking Possessives Apostrophes are employed in conjunction with the possessive s, as shown in the following examples: singular common nouns: â€Å"the farmer’s daughter† singular proper nouns that end in s: â€Å"Chris’ job† or â€Å"Chris’s job† (depending on which style one employs) plural common nouns: â€Å"the farmers’ daughters† plural common nouns that end in s: â€Å"the dogs’ bowls† plural proper nouns ending in s: â€Å"the Thompsons’ party† (no s at the end of the name); â€Å"the Simmonses’ car† (s at the end of the name) compound words: â€Å"mother-in-law’s tongue† separate possession: â€Å"John’s and Jane’s houses† joint possession: â€Å"John and Jane’s house† Note, in the case of proper nouns ending in s, the distinction between the first example, which refers to a party hosted by the Thompsons, and the usage Thompson’s, which refers to something belonging to Thompson. Lack of attention to this distinction is the cause of frequent errors in signage, as when a sign referring to the inhabitants of a residence reads, â€Å"The Thompson’s.† This truncation of â€Å"the Thompson’s house† literally indicates that it is the house of the Thompson and therefore is incorrect; it should read, â€Å"The Thompsons’.† Irregular plural nouns such as mice are treated according to the pertinent rule above, as in â€Å"The mice’s whiskers twitched with curiosity.† Also, nouns that are plural in form but singular in meaning technically take an apostrophe with no s (â€Å"the scissors’ handle,† though â€Å"the handle of the scissors† is easier to read and say). This rule applies to similar proper nouns (â€Å"Highland Estates’ bylaws†). Another exception is in the phrase â€Å"for goodness’ sake.† Attributive forms, as opposed to possessive forms, do not take an apostrophe (â€Å"veterans affairs†). The distinction is subtle, but test for the correct form by determining whether the phrase refers to an entity that exists for a given group (â€Å"veterans affairs†) or belongs to it or is organized by it (â€Å"farmers’ market†). Names of holidays should be styled according to who or what they honor: â€Å"Mother’s Day† is treated as such, for example, because although the day is for all mothers, one traditionally honored only one’s own mother, while Presidents’ Day commemorates all presidents. (â€Å"Veterans Day† is an anomaly.) Insertion or omission of apostrophes is also inconsistent in proper names in general, especially in geographical locations (â€Å"Pikes Peak,† but â€Å"Martha’s Vineyard’) or names of entities such as companies and organizations (Barclays, but McDonald’s). When an italicized term takes the possessive form, the apostrophe and the s are not italicized (as in â€Å"The Wizard of Oz’s enduring charm†). Contraction Apostrophes mark elision of one or more letters or numbers, as shown in the following examples: don’t (â€Å"do not†) o’clock (â€Å"of the clock†) c’mon (â€Å"come on†) let’s (â€Å"let us†) l’il (little) OK’d (in place of OKed) ’tis (â€Å"it is†) will-o’-the-wisp (will-of-the-wisp) â€Å"rock ’n’ roll† (â€Å"rock and roll†) f’c’stle (forecastle) O’Hara (â€Å"of the Hara,† from Gaelic Eaghra) ’60s (1960s) Many writers are confused about this function in some usage, erroneously apostrophizing possessive pronouns such as its (resulting in the erroneous it’s) and plural nouns such as apples (confusing them for possessive forms, as in a sign reading â€Å"Apple’s on sale†). Also, plural possessives pertaining to time frames are often mistakenly rendered as singular possessives (â€Å"two week’s notice†) or as plurals (â€Å"two weeks notice†); the proper form is â€Å"two weeks’ notice,† because the notice â€Å"belongs† to two weeks. (Note, however, the absence of an apostrophe in the phrase â€Å"two weeks late† because weeks is plural but not possessive.) Another frequent error is confusion of use of the apostrophe as the first character in a term. When contracting a word by beginning with an apostrophe, as in ’tis and â€Å"rock ’n’ roll,† or when contracting a number representing a four-digit year to the last two digits, as in the last example in the list above, precede it with an apostrophe- not an open single quotation mark (‘)- but indicate a range of years with a plural s alone (1960s), not with an apostrophe and an s; reserve that form for possessives (â€Å"1960’s most significant event,† in which a year, not a decade, is under discussion). Also, an apostrophe should follow a number, whether spelled out or in numeral form, only in a possessive sense or as a contraction, as in â€Å"The 4’s diagonal line is sometimes formed vertically† or â€Å"This hundred’s a counterfeit bill.† Plurals of Individual Characters An exception is made for using possessives to indicate plurals of lowercase letters, as in â€Å"Mind your p’s and q’s,† â€Å"Label the x’s and y’s,† and â€Å"There are two m’s in accommodate.† Also, the first of these examples shows an additional exception, one to the style rule that letters are italicized when employed to refer to themselves, as in â€Å"Write an s in the square and an r in the rectangle.† (Normally, plurals of uppercase letters do not feature an apostrophe- and are not italicized- as in â€Å"the three Rs† and â€Å"I got three As, two Bs, and a C on my report card.†) Apostrophes with Abbreviations Apostrophes at one time were employed with a following s to indicate plurals of nouns styled as initials followed by periods, as in M.D.’s to indicate more than doctor or R.S.V.P.’s to refer to multiple responses to an invitation, because although those forms look awkward, M.D.s and R.S.V.P.s appear even more so. However, use of periods with initials is becoming obsolete, and an apostrophe in MDs and RSVPs is unnecessary. (Many newer coinages such as CDs and DVDs generally postdate widespread usage of periods in initialisms.) Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Punctuation category, check our popular posts, or choose a related post below:50 Incorrect Pronunciations That You Should AvoidIs There a Reason â€Å"the Reason Why† Is Considered Wrong?10 Writing Exercises to Tighten Your Writing

Interactions of hazardous materials Essay Example | Topics and Well Written Essays - 500 words - 1

Interactions of hazardous materials - Essay Example minimized chances of interaction of the identified hazardous chemical with humid environment in the air (United States of America department of transport, 2012). In this case, I will use the sand and soil to cover the chemical to prevent any reaction between the chemical and the air that can lead to fire outbreak. Moreover, to prevent chemical reaction in the scene, I will also ensure that, the spraying activity in the nearby large irrigation field is stopped to minimize the level of humidity in the air. After minimizing risks of fire explosion and chemical reactions, I will request for external assistance from the community and community fire department. As I wait for external aid, I will put into place several restraint measures to prevent the unpredictable danger. To start with, I will ensure there is no contact between the identified chemical and the environment. This will reduce chemical reactions that can cause fire. Secondly, I will demarcate the area to protect people from tampering with the water reactive materials. Thirdly, for my personal safety, I will ensure that I have completely covered my body with a piece of cloth in order to minimize chance of body contact with the chemical (Manahan, 2012). Additionally, I will also make sure that, I have fully protected my respiratory systems to prevent inhalation of dangerous chemicals. To prevent any casualties in the accident scene, I will as well advice the incoming community members to avoid being closer to the incidence site. I will as well inform the community members about the presence of a dangerous chemical in the accident scene. Moreover, since I do not have emergency response guidebook and cell phone, I will inform the incoming drivers to inform the community fire department on the presence and nature of the incidence. To ensure maximum security in the area, I will also inform the community member to alert the police officers about the accident. Additionally, to minimize cases of fire outbreak, I